Thursday, September 29, 2005
That's Just Wrong: Cable Wires
After Katrina and Rita, many of us had to go days without electricity. But when one South Florida man got his power back, his problems were only beginning. He says when nobody would fix a potentially active cable wire dangling in his backyard - That's Just Wrong.
WSVN--It's one of the joys of living in South Florida. For many of us, our backyard is transformed into a backroom year round.
Anoop: "It's pretty much an integral part of our life style. It's like an outdoor living room. We're, my wife and I are both outdoor people."
Everytime Anoop goes outside, he knows how good he has it. But when Katrina blew through town last month, his perfect getaway went away.
Anoop: "We were inside the house and all of a sudden, we saw, we heard actually loud popping noises, saw flashes looked outside and saw power lines flying everywhere."
Anoop: "They entered the pool. They jumped right out and flew fifteen feet into the air. They were like live snakes going crazy."
You could say the experience was "shocking." Anoop was one of the unlucky ones. He had to wait an entire week to get his electricity restored. But once FPL fixed the cables, they left with one still dangling.
Anoop: "This is apparently a Comcast cable."
Anoop has his power and his television functions fine...But he's left with a bigger, potentially more menacing problem.
Anoop: "It doesn't look safe to me."
So Anoop naturally did what any of us would do, he called Comcast who sent a tech to his house.
Anoop: "He said, acknowledged that it was their cable. There was an immediate problem and it was going to be taken to a higher level of authority and fixed or addressed immediately."
Of course, that all depends on your definition of "immediately." A month later despite heavy storms from Rita and despite more phone calls from Anoop...The cable is still dangling and may be endangering anyone who comes near it.
Anoop: "I don't want this hanging in my yard. I think it poses a pretty clear and immediate danger to anyone coming close to it."
Now with no other choice, Anoop called 7 news to say that's just wrong. We contacted Comcast cable who sent us this statement: They regret any inconvenience to Anoop but say their efforts for the last three weeks have been on customers who lost service due to the storms. The good news...They had a crew working in Anoop's yard the day after we called them. And he and Ella are out enjoying the yard again.
Anoop: "We like to be out in the sun, enjoy our pool."
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