Bus company investigated after elderly woman injured

HOLLYWOOD, Fla. (WSVN) -- A South Florida elderly woman was left bruised after her family said the driver transporting her did not secure her seat.

Marta Hernandez has several stitches on her head and bruises on her arm and legs. "My head hurts," she said, speaking through a translator.

Last Tuesday, the 78-year-old was being transported to her Hollywood home in a bus after a doctor's appointment.

Her son was waiting for her at home. He was shocked when he saw her get off the bus. "I was scared. I said, 'Are you OK?' and then we called right away 911," said Nestor Hernandez.

Nestor said his mother was full of blood and very afraid. He says the driver told him she had a little accident. According to Nestor, the driver never called for help. "She went forward, then she went backwards," said Nestor.

Marta made it very clear she was not secure in her wheelchair that day.

The family's attorney said, "Evidently, the driver, he failed to secure her wheelchair properly. As a result of that, she went flying and somehow hit her head," said William Kennedy III. "We don't know how, only the driver knows how."

At Allied Medical Transport, 7News had a scheduled appointment, but they canceled. They said they are investigating and cannot comment on the situation.

Allied Medical Transport, according to Broward County's paratransit department, was responsible for Marta's trip that day. "The family wants answers. They want to know exactly what happened," said Kennedy III.

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