Computer glitch causes local flight delays
MIAMI INTERNATIONAL AIRPORT (WSVN) -- Thousands of travelers at Miami International Airport were left stranded after a computer glitch on Tuesday forced American Airlines to delay and cancel several flights.
Miami International Airport officials said the latest numbers show 35 inbound American Airlines flights were completely canceled as well as four departing flights from M.I.A. The inbound flights were mostly from South America while most outbound flights canceled were domestic.
On Tuesday more than 850 flights were canceled nationwide. About 100 were flights coming into or leaving Miami International Airport.
Many customers have been trying to change their itineraries while trying to keep their tempers under control. "They try to lie to you to get you out of their face because there has been so many angry passengers here, and we have kept our cool. We are just trying to stay calm because we know anger is not going to get you anywhere, and we're just trying to keep our cool and get answers, but they can't give us any, and there are no flights," said a passenger.
Another passenger said, "Yesterday, we were supposed to leave at 6 o'clock, and we ended up waiting until 8:45, when they told us it was delayed, and they canceled the flight yesterday."
Another added, "I was supposed to leave today at 1:25, but now I don't know."
When the American Airlines booking system went off-line on Tuesday, M.I.A said they were also affected by this and had to accommodate passengers by setting up makeshift sleeping areas inside the airport and asking several vendors like Cafe Versailles and Cafe La Carreta to stay open 24 hours to provide coffee and food to passengers affected by the cancellations and delays.
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