Thirsty - WSVN-TV - 7NEWS Miami Ft. Lauderdale News, Weather, Deco

Thirsty

Posted: Updated:

WSVN -- The other day Carlos Delgado went into a restaurant, sat down and ordered lunch. Then...

Carlos Delgado: "The waitress asked me if there was something I wanted to drink and I said just a glass of water."

And then...

Carlos Delgado: "And at that point she informed me that tap water was not given for free at that restaurant you have to buy bottled water if you want to drink water here."

But Carlos doesn't drink bottled water.

Carlos Delgado: "First of all health issues, I think most people are aware that bottled water has some contaminants because of the chemicals that are in the plastic in the container itself."

Being told he could not have a glass of plain old tap water was a first for Carlos.

Carlos Delgado: "I've never been in a restaurant ever in my life that denies its customers water. As a matter of fact, the first thing they do it pour some water most of them."

Carlos isn't cheap. He didn't want a soda. He doesn't drink bottled water. He just wanted good old Miami-Dade County tap water with his lunch and couldn't have it.

Carlos Delgado: "Which again made me think if number one, is it legal you deny water if you are licensed to sell food in Florida. And number two, is that the right thing to do if that is legal that you deny water to someone who just want to drink municipal."

Well Howard, most places give you tap water for free with your meal, but can a restaurant refuse to give you tap water?

Howard Finkelstein: "Legally there is no law that requires a restaurant to give a customer a free glass of tap water, so they can refuse to do it. But the law requires hot and cold running water in the bathroom sink and nothing can stop a customer from taking a glass and filling it with that tap water."

We spoke to the owner of the restaurant. She told us that they do give tap water for free. When we told her two separate employees told Carlos it was the restaurants policy not to give tap water to customers, to only sell water she said she would have a staff meeting to straighten things out so customers will get free tap water for free.

And that's how most restaurants treat customers, not just inside but many Cuban cafes have a container outside filled with water for customers or any person just walking by to drink from.

Howard Finkelstein: "Most restaurants give water away because its so cheap. But people in the restaurant business say it not free because of the labor costs of cleaning the glasses, making the ice, things like that. However, they continue to do it because its always been done that way and it makes customers happy."

Carlos is glad the restaurant will now give him tap water because as a business owner he know you don't want to upset your customers.

Carlos Delgado: "That is one of the most important things in business we believe or I believe to make sure the clients are happy."

Patrick Fraser: "Howard says there is no law regarding a glass of water and there is a good reason for that, you cant force a business to give something away but the law does force a business to provide bathrooms for its customers, and legally you cannot force someone to pay to use the bathroom. That's a good thing."

Problems left you soaked? Ready to wash them away? Contact us, we wont leave you high and dry cause we have a thirst to help.

Contact Help Me Howard:

E-mail: helpmehoward@wsvn.com (please include your contact phone number when e-mailing)

Reporter: Patrick Fraser at pfraser@wsvn.com

Miami-Dade: 305-953-WSVN

Broward: 954-761-WSVN

  • Out for JusticeMore>>

  • Qualecia James

    Qualecia James

    Friday, July 11 2014 11:30 PM EDT2014-07-12 03:30:24 GMT
    Qualecia James (right) and her daughterQualecia James (right) and her daughter
    Last March, an afternoon out with friends ended in a barrage of bullets for a pregnant Miami Gardens mother. As Patrick Fraser tells us on tonight's Out for Justice, detectives made an arrest in the case last week, but their work is far from over, and they need your help to bring in the rest of the killers.
    Last March, an afternoon out with friends ended in a barrage of bullets for a pregnant Miami Gardens mother. As Patrick Fraser tells us on tonight's Out for Justice, detectives made an arrest in the case last week, but their work is far from over, and they need your help to bring in the rest of the killers.
  • Benoit Lessard

    Benoit Lessard

    Monday, June 16 2014 11:13 AM EDT2014-06-16 15:13:54 GMT
    He bought his little spot in the sun. Retired Canadian Benoit Lessard loved to spend winters in South Florida, but as Patrick Fraser tells us on tonight's Out for Justice, a man with a gun turned his retirement heaven into hell. Fifteen years later, police are still trying to solve this cold case.
    He bought his little spot in the sun. Retired Canadian Benoit Lessard loved to spend winters in South Florida, but as Patrick Fraser tells us on tonight's Out for Justice, a man with a gun turned his retirement heaven into hell. Fifteen years later, police are still trying to solve this cold case.
  • Annette Anderson/TJ Walker

    Annette Anderson/TJ Walker

    Friday, May 16 2014 11:29 PM EDT2014-05-17 03:29:52 GMT
    Annette Anderson, TJ WalkerAnnette Anderson, TJ Walker
    Annette Anderson was a 69-year-old minister. TJ Walker was her 20-year-old grandson who had come to live with her while he went to school. And then, evil came through their door. As Patrick Fraser tells us on tonight's Out for Justice, one arrest has been made, and with your help, there could be more to come.
    Annette Anderson was a 69-year-old minister. TJ Walker was her 20-year-old grandson who had come to live with her while he went to school. And then, evil came through their door. As Patrick Fraser tells us on tonight's Out for Justice, one arrest has been made, and with your help, there could be more to come.
  • 7News InvestigationMore>>

  • Captain of Controversy

    Captain of Controversy

    Capt. Francesco SchettinoCapt. Francesco Schettino
    In Italy this week, the captain of the Costa Concordia began pre-trial hearings he hopes will convince a judge that the deadly shipwreck was an accident and not a crime. Earlier this year, investigative reporter Carmel Cafiero traveled to Italy for an exclusive interview with Captain Schettino and now has a special assignment report on what he will be telling the court.
    In Italy this week, the captain of the Costa Concordia began pre-trial hearings he hopes will convince a judge that the deadly shipwreck was an accident and not a crime. Earlier this year, investigative reporter Carmel Cafiero traveled to Italy for an exclusive interview with Captain Schettino and now has a special assignment report on what he will be telling the court.
  • Till Death Do Us Part

    Till Death Do Us Part

    Thursday, November 7 2013 11:54 PM EST2013-11-08 04:54:26 GMT
    Alejandra Apraez said her wedding was ruined when the florist she hired did not show up. Alejandra Apraez said her wedding was ruined when the florist she hired did not show up.
    There is very little that will match a bride's wedding day -- a day, months, even years in the planning -- and one South Florida woman's wedding was ruined when the florist didn't show up. Why? A death ... but was there a death? Tonight, investigative reporter Patrick Fraser has the amazing story in a report we call "Till Death Do Us Part."
    There is very little that will match a bride's wedding day -- a day, months, even years in the planning -- and one South Florida woman's wedding was ruined when the florist didn't show up. Why? A death ... but was there a death? Tonight, investigative reporter Patrick Fraser has the amazing story in a report we call "Till Death Do Us Part."
  • Blackwater Fever

    Blackwater Fever

    It was a terrible form of malaria that killed two men. Turning their internal organs black. In south Florida we have almost wiped malaria out but now the concern -- it's spreading around us and could hit us. As...
    It was a terrible form of malaria that killed two men. Turning their internal organs black. In south Florida we have almost wiped malaria out but now the concern -- it's spreading around us and could hit us. As Patrick...
  • Help Me HowardMore>>

  • Found Savings Bonds, Can't Find Owner

    Found Savings Bonds, Can't Find Owner

    Wednesday, July 23 2014 10:57 PM EDT2014-07-24 02:57:35 GMT
    It's what some people dream about: finding an envelope filled with money. One South Florida woman did find it in a parking lot, but she wasn't dreaming of riches. She was determined to find the owner. She couldn't, so she called Help Me Howard with Patrick Fraser.
    It's what some people dream about: finding an envelope filled with money. One South Florida woman did find it in a parking lot, but she wasn't dreaming of riches. She was determined to find the owner. She couldn't, so she called Help Me Howard with Patrick Fraser.
  • Finding a Burglar

    Finding a Burglar

    Monday, July 21 2014 11:39 PM EDT2014-07-22 03:39:48 GMT
    Loretta Clark's diamond necklace.Loretta Clark's diamond necklace.
    When his wife passed away, he was devastated. Today he feels even worse, because a necklace she loved, that was left for him, was stolen by a crook who broke into his home. So many people in South Florida are crime victims, but what can you do? It's why he called Help Me Howard with Patrick Fraser.
    When his wife passed away, he was devastated. Today he feels even worse, because a necklace she loved, that was left for him, was stolen by a crook who broke into his home. So many people in South Florida are crime victims, but what can you do? It's why he called Help Me Howard with Patrick Fraser.
  • Still Paying Debt 15 Years Later

    Still Paying Debt 15 Years Later

    Wednesday, July 16 2014 11:04 PM EDT2014-07-17 03:04:13 GMT
    In 1999, she was a teenager who had a car accident. A judge hit her with a judgment to pay for the other drivers medical bills. For 15 years off and on she has paid that judgment and today found out she owes more than the original debt, even though she has paid nearly the amount owed. Is that legal? It's why she called Help Me Howard with Patrick Fraser.
    In 1999, she was a teenager who had a car accident. A judge hit her with a judgment to pay for the other drivers medical bills. For 15 years off and on she has paid that judgment and today found out she owes more than the original debt, even though she has paid nearly the amount owed. Is that legal? It's why she called Help Me Howard with Patrick Fraser.

Powered by WorldNow

WSVN-TV
Sunbeam Television Corp
1401 79th Street Causeway
Miami, FL 33141

Switchboard: (305) 751-6692
Newsroom: (305) 795-2777

Can't find something?
Connect with us here:
Powered by WorldNow
All content © Copyright 2000 - 2014 WorldNow and WSVN. All Rights Reserved.
For more information on this site, please read our Privacy Policy and Terms of Service.