No Parking Meter Refund - WSVN-TV - 7NEWS Miami Ft. Lauderdale News, Weather, Deco

No Parking Meter Refund

Posted: Updated:
Max Nahon (pictured) was told he couldn't get a refund after a Surfside parking meter failed to print a receipt. Max Nahon (pictured) was told he couldn't get a refund after a Surfside parking meter failed to print a receipt.
WSVN -- -

WSVN -- The day was just like every other one for Max Nahon, beginning with a visit to his synagogue in Surfside.

Max Nahon: "I was going to prayer in the morning. I was going to prayer early in the morning. We pray very early .))

Before he goes in to pray, Max makes sure to do something: feed the parking meter.

Max Nahon: "I paid with my credit card, and when it came to printing the actual receipt of the time that I bought, nothing came out."

Max went to another machine, paid $2 and got a parking receipt. Then after the morning service, he came out and saw a parking officer.

Max Nahon: "And I basically explained to him that I put money in the machine and I never got a receipt. [He] told me, 'You need to go to the police station.'"

It was only $2, but after being brushed off, Max was bothered, so he went to the police station. No luck there, but they did tell him to call the phone number on the machine. Max did.

Max Nahon: "And then I get the answer, 'No, the machines don't give any refund,' and their telling me flat out that, tough luck."

Turns out the paper in the machine was jammed. It ripped off a friend of Max's the same day. But no matter, no refunds, and Max says this is not about the money.

Max Nahon: "Two bucks. I spend more money on God knows what, but it's not the two dollars, it's the principle behind it. To get the answer, 'There is no refunds' is simply not acceptable, and I'm sure this does not happen a million times, but when it does happen, there needs to be a certain policy in place which we can appeal."

The machine does say no refund, but people assume it means you don't get money back if you don't use all the time you paid for, not that you don't get it back if the machine is broken. Max says no business would get away with that and no government agency should, either.

Max Nahon: "There is no business in America where you would go and say, 'I pay for something for merchandise. I never got it. What are you going to say, tough luck?' You are out the money and you don't have the merchandise. That doesn't exist anywhere."

Well, Howard, Max put money in the parking meter and got ripped off. Can a government agency say, too bad?

Howard Finkelstein: "Sometimes the law is complicated and sometimes it's simple. Whether it's a business or a government agency, if you don't get what you paid for, you get your money back. No ifs, ands or buts."

We contacted the Surfside chief of police. He told us, "I am unaware of the incident. The process is to call or come to the station, explain the situation and we will resolve it if we made a mistake. This should have happened the first time. We sometimes make mistakes and we apologize for them."

If the city had refused to correct their mistake, Max had proof cause he used a credit card. If he had used cash, that makes it more difficult.

Howard Finkelstein: "If they pay cash, the only way to prove it is your word, and in most cases, that's good enough. The lesson here: Use a credit card to pay for things, because then you have a paper trail."

When we caught up with Max again, he was at the synagogue, in his daily prayer, and glad to know that a minor problem for him has been resolved.

Max Nahon: "Thank you very much to Help Me Howard to resolve this issue, and at least there is a process which everybody can go by when there is an issue with the machine."

Interesting that you have to rely on the government official trusting you if the parking meter keeps your cash, but lets hope they do. I mean, it's only a few dollars. Most people would not go through the hassle when the machine kept their money. Max only did because he felt like he was getting brushed off, and called us because he couldn't believe they didn't return his money. Glad it was a mistake and they do issue refunds.

In receipt of a problem you want to sign over? Park it with us. We can't promise you will cash in and can't promise you will meether ... but you will meetus. That's bad. With this Help Me Howard, I'm Patrick Fraser, 7News.

CONTACT HELP ME HOWARD:
E-mail: helpmehoward@wsvn.com (please include your contact phone number when e-mailing)
Reporter: Patrick Fraser at pfraser@wsvn.com
Miami-Dade: 305-953-WSVN
Broward: 954-761-WSVN

  • Out for JusticeMore>>

  • Qualecia James

    Qualecia James

    Friday, July 11 2014 11:30 PM EDT2014-07-12 03:30:24 GMT
    Qualecia James (right) and her daughterQualecia James (right) and her daughter
    Last March, an afternoon out with friends ended in a barrage of bullets for a pregnant Miami Gardens mother. As Patrick Fraser tells us on tonight's Out for Justice, detectives made an arrest in the case last week, but their work is far from over, and they need your help to bring in the rest of the killers.
    Last March, an afternoon out with friends ended in a barrage of bullets for a pregnant Miami Gardens mother. As Patrick Fraser tells us on tonight's Out for Justice, detectives made an arrest in the case last week, but their work is far from over, and they need your help to bring in the rest of the killers.
  • Benoit Lessard

    Benoit Lessard

    Monday, June 16 2014 11:13 AM EDT2014-06-16 15:13:54 GMT
    He bought his little spot in the sun. Retired Canadian Benoit Lessard loved to spend winters in South Florida, but as Patrick Fraser tells us on tonight's Out for Justice, a man with a gun turned his retirement heaven into hell. Fifteen years later, police are still trying to solve this cold case.
    He bought his little spot in the sun. Retired Canadian Benoit Lessard loved to spend winters in South Florida, but as Patrick Fraser tells us on tonight's Out for Justice, a man with a gun turned his retirement heaven into hell. Fifteen years later, police are still trying to solve this cold case.
  • Annette Anderson/TJ Walker

    Annette Anderson/TJ Walker

    Friday, May 16 2014 11:29 PM EDT2014-05-17 03:29:52 GMT
    Annette Anderson, TJ WalkerAnnette Anderson, TJ Walker
    Annette Anderson was a 69-year-old minister. TJ Walker was her 20-year-old grandson who had come to live with her while he went to school. And then, evil came through their door. As Patrick Fraser tells us on tonight's Out for Justice, one arrest has been made, and with your help, there could be more to come.
    Annette Anderson was a 69-year-old minister. TJ Walker was her 20-year-old grandson who had come to live with her while he went to school. And then, evil came through their door. As Patrick Fraser tells us on tonight's Out for Justice, one arrest has been made, and with your help, there could be more to come.
  • 7News InvestigationMore>>

  • Captain of Controversy

    Captain of Controversy

    Capt. Francesco SchettinoCapt. Francesco Schettino
    In Italy this week, the captain of the Costa Concordia began pre-trial hearings he hopes will convince a judge that the deadly shipwreck was an accident and not a crime. Earlier this year, investigative reporter Carmel Cafiero traveled to Italy for an exclusive interview with Captain Schettino and now has a special assignment report on what he will be telling the court.
    In Italy this week, the captain of the Costa Concordia began pre-trial hearings he hopes will convince a judge that the deadly shipwreck was an accident and not a crime. Earlier this year, investigative reporter Carmel Cafiero traveled to Italy for an exclusive interview with Captain Schettino and now has a special assignment report on what he will be telling the court.
  • Till Death Do Us Part

    Till Death Do Us Part

    Thursday, November 7 2013 11:54 PM EST2013-11-08 04:54:26 GMT
    Alejandra Apraez said her wedding was ruined when the florist she hired did not show up. Alejandra Apraez said her wedding was ruined when the florist she hired did not show up.
    There is very little that will match a bride's wedding day -- a day, months, even years in the planning -- and one South Florida woman's wedding was ruined when the florist didn't show up. Why? A death ... but was there a death? Tonight, investigative reporter Patrick Fraser has the amazing story in a report we call "Till Death Do Us Part."
    There is very little that will match a bride's wedding day -- a day, months, even years in the planning -- and one South Florida woman's wedding was ruined when the florist didn't show up. Why? A death ... but was there a death? Tonight, investigative reporter Patrick Fraser has the amazing story in a report we call "Till Death Do Us Part."
  • Blackwater Fever

    Blackwater Fever

    It was a terrible form of malaria that killed two men. Turning their internal organs black. In south Florida we have almost wiped malaria out but now the concern -- it's spreading around us and could hit us. As...
    It was a terrible form of malaria that killed two men. Turning their internal organs black. In south Florida we have almost wiped malaria out but now the concern -- it's spreading around us and could hit us. As Patrick...
  • Help Me HowardMore>>

  • Found Savings Bonds, Can't Find Owner

    Found Savings Bonds, Can't Find Owner

    Wednesday, July 23 2014 10:57 PM EDT2014-07-24 02:57:35 GMT
    It's what some people dream about: finding an envelope filled with money. One South Florida woman did find it in a parking lot, but she wasn't dreaming of riches. She was determined to find the owner. She couldn't, so she called Help Me Howard with Patrick Fraser.
    It's what some people dream about: finding an envelope filled with money. One South Florida woman did find it in a parking lot, but she wasn't dreaming of riches. She was determined to find the owner. She couldn't, so she called Help Me Howard with Patrick Fraser.
  • Finding a Burglar

    Finding a Burglar

    Monday, July 21 2014 11:39 PM EDT2014-07-22 03:39:48 GMT
    Loretta Clark's diamond necklace.Loretta Clark's diamond necklace.
    When his wife passed away, he was devastated. Today he feels even worse, because a necklace she loved, that was left for him, was stolen by a crook who broke into his home. So many people in South Florida are crime victims, but what can you do? It's why he called Help Me Howard with Patrick Fraser.
    When his wife passed away, he was devastated. Today he feels even worse, because a necklace she loved, that was left for him, was stolen by a crook who broke into his home. So many people in South Florida are crime victims, but what can you do? It's why he called Help Me Howard with Patrick Fraser.
  • Still Paying Debt 15 Years Later

    Still Paying Debt 15 Years Later

    Wednesday, July 16 2014 11:04 PM EDT2014-07-17 03:04:13 GMT
    In 1999, she was a teenager who had a car accident. A judge hit her with a judgment to pay for the other drivers medical bills. For 15 years off and on she has paid that judgment and today found out she owes more than the original debt, even though she has paid nearly the amount owed. Is that legal? It's why she called Help Me Howard with Patrick Fraser.
    In 1999, she was a teenager who had a car accident. A judge hit her with a judgment to pay for the other drivers medical bills. For 15 years off and on she has paid that judgment and today found out she owes more than the original debt, even though she has paid nearly the amount owed. Is that legal? It's why she called Help Me Howard with Patrick Fraser.

Powered by WorldNow

WSVN-TV
Sunbeam Television Corp
1401 79th Street Causeway
Miami, FL 33141

Switchboard: (305) 751-6692
Newsroom: (305) 795-2777

Can't find something?
Connect with us here:
Powered by WorldNow
All content © Copyright 2000 - 2014 WorldNow and WSVN. All Rights Reserved.
For more information on this site, please read our Privacy Policy and Terms of Service.