Tow Truck Damaged Car - WSVN-TV - 7NEWS Miami Ft. Lauderdale News, Weather, Deco

Tow Truck Damaged Car

Posted: Updated:
How is this for a morning. Your tires and rims are stolen from your car, you tell the association not to tow your car, but they do, and then the towing company damages your car. Yeah, that's a bad day. So to try to find out what can be done, the unlucky car owner called Help Me Howard with Patrick Fraser.

WSVN -- Marion Crabb has a masters degree in social work but if she ever wants to get onstage, she has a career as a comedian.

Marion Crabb: "Over talking me the whole time but coming out straight contradicting himself and I'm listening to him because I work in the court room, so I can hear, I'm listening. I deal with liars all day."

Marion was fuming when she called Help Me Howard and who can blame her.

Marion Crabb: "When I first walked out, I stopped and shook my head and walked away."

Marion came out of her Pembroke Park apartment at five in the morning to find this. Crooks had stolen all four tires and rims from her car.

Marion Crabb: "The cop came and we did a police."

When the complex manager showed up for work, Marion went to let him know what had happened in the complex.

Marion Crabb: "'Oh that is your car because I took pictures of it because it thought it was a stolen car. I'm getting it towed now.' I said 'No, don't tow my car. So he claims that he texted the tow truck guy and told him not to come."

Marion went to rent a car and when she returned to the complex, the day that couldn't get worse, did.

Marion Crabb: "And I come back and my car is gone and I'm like, 'Where is my car?"

Marion went back to talk to the manager.

Marion Crabb: "'Oh, the tow truck guy came and towed your car. Didn't I tell you not to tow my car? 'Yeah, and I told him not to come but then he came.'"

Marion then headed to All-Ways Towing, thinking things have to get better, they didn't.

Marion Crabb: "And my bumper is off my car and I'm like OK this don't make no sense. The thieves were nice enough to not touch the body of my car but yall messed up my car."

This is the picture of her bumper sitting in the parking lot. This is a picture of it sitting in the towing lot. Marion would later find out the cost to repair her car was over $1,000 the tow companies response: We aren't paying for it.

Marion Crabb: "And I asked to speak to the owner, 'Oh no, we can't give you the owners information.'"

Back at their apartment complex, Marion read their rules and regulations which says, the complex has to give you 24-hour notice before towing an inoperable vehicle, but three lines down it says the vehicle can be towed without notice to the owner.

But either way, the manager wasn't taking the blame for the mess.

Marion Crabb: "So now he is trying to pass the buck to the tow company and the tow company is basically trying to ignore me."

Well Howard, her tires and rims were stolen, the association called a tow truck and then her car was damaged, so legally, can you sort out who is responsible?

Howard Finkelstein: "In this case because the apartment complexes rules are confusing and contradictory and because Marion trusted them when they said they would not tow her car, the complex is responsible for the illegal tow. And if the towing company damaged the car while towing it, they have to pay for it."

When we went to the apartment complex to talk to the man identified as the manager, he asked us to leave then followed us out to find out why we were even there. When our cameraman Johnnie U told him, he drove off.

We also called the towing company a few times. They did not return our calls.

Howard Finkelstein: "Marion is a smart lady. She should go to small claims court and sue both the apartment complex and the towing company because she was a victim and both of them acted unreasonably. By the way, in court, she is almost guaranteed a winner."

Marion will take them to court, but in the meantime, she also has to worry about the crooks coming to get her new tires and rims.

Marion Crabb: "I need my car now. I'm afraid to bring my car back to the complex. Got to spend all this money to get an alarm."

Patrick Fraser: "Marion will head to small claims court and when Howard tells people to do that, some say, I can't, but its easy. You pay the filing fee which you get back when you win, the clerk of court gives you the forms and you go to a judge and explain what happened. It's that simple. And in most cases, we have seen the judge sides with the consumer, so don't give up. Go to court."

Losing your ability to roll thru life? Wanna tow your troubles away? Wheel them over to us. We don't do tires and rims and bumpers our out of the question, but Howard can understand a law book. Most of the time.

CONTACT HELP ME HOWARD:
E-mail: helpmehoward@wsvn.com (please include your contact phone number when e-mailing)
Reporter: Patrick Fraser at pfraser@wsvn.com
Miami-Dade: 305-953-WSVN
Broward: 954-761-WSVN


  • Out for JusticeMore>>

  • Qualecia James

    Qualecia James

    Friday, July 11 2014 11:30 PM EDT2014-07-12 03:30:24 GMT
    Qualecia James (right) and her daughterQualecia James (right) and her daughter
    Last March, an afternoon out with friends ended in a barrage of bullets for a pregnant Miami Gardens mother. As Patrick Fraser tells us on tonight's Out for Justice, detectives made an arrest in the case last week, but their work is far from over, and they need your help to bring in the rest of the killers.
    Last March, an afternoon out with friends ended in a barrage of bullets for a pregnant Miami Gardens mother. As Patrick Fraser tells us on tonight's Out for Justice, detectives made an arrest in the case last week, but their work is far from over, and they need your help to bring in the rest of the killers.
  • Benoit Lessard

    Benoit Lessard

    Monday, June 16 2014 11:13 AM EDT2014-06-16 15:13:54 GMT
    He bought his little spot in the sun. Retired Canadian Benoit Lessard loved to spend winters in South Florida, but as Patrick Fraser tells us on tonight's Out for Justice, a man with a gun turned his retirement heaven into hell. Fifteen years later, police are still trying to solve this cold case.
    He bought his little spot in the sun. Retired Canadian Benoit Lessard loved to spend winters in South Florida, but as Patrick Fraser tells us on tonight's Out for Justice, a man with a gun turned his retirement heaven into hell. Fifteen years later, police are still trying to solve this cold case.
  • Annette Anderson/TJ Walker

    Annette Anderson/TJ Walker

    Friday, May 16 2014 11:29 PM EDT2014-05-17 03:29:52 GMT
    Annette Anderson, TJ WalkerAnnette Anderson, TJ Walker
    Annette Anderson was a 69-year-old minister. TJ Walker was her 20-year-old grandson who had come to live with her while he went to school. And then, evil came through their door. As Patrick Fraser tells us on tonight's Out for Justice, one arrest has been made, and with your help, there could be more to come.
    Annette Anderson was a 69-year-old minister. TJ Walker was her 20-year-old grandson who had come to live with her while he went to school. And then, evil came through their door. As Patrick Fraser tells us on tonight's Out for Justice, one arrest has been made, and with your help, there could be more to come.
  • 7News InvestigationMore>>

  • Captain of Controversy

    Captain of Controversy

    Capt. Francesco SchettinoCapt. Francesco Schettino
    In Italy this week, the captain of the Costa Concordia began pre-trial hearings he hopes will convince a judge that the deadly shipwreck was an accident and not a crime. Earlier this year, investigative reporter Carmel Cafiero traveled to Italy for an exclusive interview with Captain Schettino and now has a special assignment report on what he will be telling the court.
    In Italy this week, the captain of the Costa Concordia began pre-trial hearings he hopes will convince a judge that the deadly shipwreck was an accident and not a crime. Earlier this year, investigative reporter Carmel Cafiero traveled to Italy for an exclusive interview with Captain Schettino and now has a special assignment report on what he will be telling the court.
  • Till Death Do Us Part

    Till Death Do Us Part

    Thursday, November 7 2013 11:54 PM EST2013-11-08 04:54:26 GMT
    Alejandra Apraez said her wedding was ruined when the florist she hired did not show up. Alejandra Apraez said her wedding was ruined when the florist she hired did not show up.
    There is very little that will match a bride's wedding day -- a day, months, even years in the planning -- and one South Florida woman's wedding was ruined when the florist didn't show up. Why? A death ... but was there a death? Tonight, investigative reporter Patrick Fraser has the amazing story in a report we call "Till Death Do Us Part."
    There is very little that will match a bride's wedding day -- a day, months, even years in the planning -- and one South Florida woman's wedding was ruined when the florist didn't show up. Why? A death ... but was there a death? Tonight, investigative reporter Patrick Fraser has the amazing story in a report we call "Till Death Do Us Part."
  • Blackwater Fever

    Blackwater Fever

    It was a terrible form of malaria that killed two men. Turning their internal organs black. In south Florida we have almost wiped malaria out but now the concern -- it's spreading around us and could hit us. As...
    It was a terrible form of malaria that killed two men. Turning their internal organs black. In south Florida we have almost wiped malaria out but now the concern -- it's spreading around us and could hit us. As Patrick...
  • Help Me HowardMore>>

  • Found Savings Bonds, Can't Find Owner

    Found Savings Bonds, Can't Find Owner

    Wednesday, July 23 2014 10:57 PM EDT2014-07-24 02:57:35 GMT
    It's what some people dream about: finding an envelope filled with money. One South Florida woman did find it in a parking lot, but she wasn't dreaming of riches. She was determined to find the owner. She couldn't, so she called Help Me Howard with Patrick Fraser.
    It's what some people dream about: finding an envelope filled with money. One South Florida woman did find it in a parking lot, but she wasn't dreaming of riches. She was determined to find the owner. She couldn't, so she called Help Me Howard with Patrick Fraser.
  • Finding a Burglar

    Finding a Burglar

    Monday, July 21 2014 11:39 PM EDT2014-07-22 03:39:48 GMT
    Loretta Clark's diamond necklace.Loretta Clark's diamond necklace.
    When his wife passed away, he was devastated. Today he feels even worse, because a necklace she loved, that was left for him, was stolen by a crook who broke into his home. So many people in South Florida are crime victims, but what can you do? It's why he called Help Me Howard with Patrick Fraser.
    When his wife passed away, he was devastated. Today he feels even worse, because a necklace she loved, that was left for him, was stolen by a crook who broke into his home. So many people in South Florida are crime victims, but what can you do? It's why he called Help Me Howard with Patrick Fraser.
  • Still Paying Debt 15 Years Later

    Still Paying Debt 15 Years Later

    Wednesday, July 16 2014 11:04 PM EDT2014-07-17 03:04:13 GMT
    In 1999, she was a teenager who had a car accident. A judge hit her with a judgment to pay for the other drivers medical bills. For 15 years off and on she has paid that judgment and today found out she owes more than the original debt, even though she has paid nearly the amount owed. Is that legal? It's why she called Help Me Howard with Patrick Fraser.
    In 1999, she was a teenager who had a car accident. A judge hit her with a judgment to pay for the other drivers medical bills. For 15 years off and on she has paid that judgment and today found out she owes more than the original debt, even though she has paid nearly the amount owed. Is that legal? It's why she called Help Me Howard with Patrick Fraser.

Powered by WorldNow

WSVN-TV
Sunbeam Television Corp
1401 79th Street Causeway
Miami, FL 33141

Switchboard: (305) 751-6692
Newsroom: (305) 795-2777

Can't find something?
Connect with us here:
Powered by WorldNow
All content © Copyright 2000 - 2014 WorldNow and WSVN. All Rights Reserved.
For more information on this site, please read our Privacy Policy and Terms of Service.