Dispatcher recognized after helping girl home alone during burgl - WSVN-TV - 7NEWS Miami Ft. Lauderdale News, Weather, Deco

Dispatcher recognized after helping girl home alone during burglary

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PINECREST, Fla. (WSVN) -- A 911 operator was honored by the Pinecrest police chief for calmly talking a 12-year-old girl through a home invasion after a burglar broke into her home while she was home alone.

Pinecrest Police Dispatcher Nuirka Torres received a call on Monday afternoon. "It was a small child, and she told me that someone had just broken into her house. She had her glass break," said Torres.

Kylie: "Someone just broke into my house, and I'm all alone."

Twelve-year-old Kylie was home alone when a burglar broke into her Pinecrest home. "I hear these noises like he's trying to break in, and then I hide, and I hear glass breaking, and I call 911," she said, "and I'm just thinking, Oh, my gosh, I hope they get here soon, and I hope this guy doesn't find me in here."

A scary situation for Kylie, but it was Torres' job to keep her calm and safe. "Please, just come and get me. I'm really scared."

"They are, mama, they are," comforted Torres.

Torres treated Kylie as is if she were her own family. "I have a little sister, and my friends all have children, and all I could think of is that this could be my sister or my friends' children, and I needed to keep her safe," said Torres.

While trying to keep Kylie calm, Torres was also asking her key questions about the burglar. Kylie was hiding in her sister's bathroom as Torres gave her important instructions. "I said, well, try to get behind the curtain or something, but stay on the line with me and be very, very quiet," said Torres.

When police arrived, the thief ran from the home, dropped stolen jewelry and fled the scene. Police said the driver of a gold Chevrolet Malibu might have been the burglar's getaway car. Both suspects are still on the run.

Kylie was glad it was all over. "I just immediately started crying and came as fast as I could outside to hug my mom," she said.

For Torres, she said it's meditation that helps her remain calm. "I Zen out all the time. When I come in this room I zen out completely. I practice meditation," she said.

"It feels really good to have helped this little girl," said Torres. "These are the reasons we come to work everyday."

If you have any information on the suspects, call Miami-Dade Crime Stoppers at 305-471-TIPS. Remember, you can always remain anonymous, and you may be eligible for a reward.

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