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Follow Up Monday

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They called Help Me Howard because they needed help and they got the results they wanted. Now all they have is smiles on their faces and many thank yous. Patrick Fraser shares their stories on tonight's Help Me Howard.

WSVN -- Many Help Me Howard's don't end when the Help Me Howard ends.

Helene Harris: "And it was a beautiful car. Still is a beautiful car."

When we last saw Helene she had taken her 2004 Mercury Grand Marquis thru a car wash. It came out clean but...

Helene Harris: "Look up and there comes a car with a whole top flying around."

The blowers had shredded her vinyl roof. Since they weren't in perfect shape, the owner agreed to pay for half the cost to repair the top.

Helene Harris: "It's like a new car. Another few years of it, very little mileage on it."

After our story aired, the car wash owner sent Helene a check and she is ready to roll out in her Grand Marquis for a few more years.

Helene Harris: "It's like a new car. Another few years of it, very little mileage on it. I'm happy with it and happy with you guys. Couldn't have done it without any of you."

Helene considers her car beautiful. Everyone would consider Bryanna adorable.

Bryanna Defas: "Feel a little more grown up, ready to get my restricted."

Bryanna's mother and grandmother were excited about the quinceanera they were hosting for her at the SalsAmor Banquet Hall.

Adelfa Benitez: "When I turned 15, I wanted a party. My parents could not afford one, so when my granddaughter was born, I said I would take care of her quinceañera party."

Then the banquet hall went out of business, taking Adelfa's $1,300. After our story aired, they did return $500 and Adelfa found a new banquet hall.

Jackie Milanes, the owner of the Blow N Dry Lounge, offered to do Bryanna's hair for her big night. She did, making Bryanna look even more special at her quinces.

She was happy when we left her. Janice Bauer was not happy when we met her.

Janice Bauer: "They're called Hummels, little German figurines that were started back in about 1929."

Janice's family had collected hummels for decades, handing them down to her, and then she hired a company to clean the grout on her floor.

Janice Bauer: "And he said, 'You don't want to know what just happened,' and I said, 'Tell me it's not the hummels.' Couldn't believe that was the first thing I guessed."

Fortunately, the cleaning company had insurance, but they only wanted to pay Janice $815 for the hummels. Janice wanted $2,000.

Sharon Kerwick: "I'm doing this professionally and ethically so that you can be treated fairly."

Sharon Kerwick is a well known expert on antiquities. We asked her to examine the pieces of hummels for free and she did.

Sharon Kerwick: "You have a piece that is very early, from the 1940's."

Sharon put together a 110 page report, evaluating the hummels. Her conclusion, they were worth $1,285.

Janice Bauer: "I am amazed by her report. I am absolutely amazed."

The insurance company told us they would look at Sharon's report and get back to us. Our story aired. A few days later the insurance company came to see Janice.

Janice Bauer: "She actually brought me the check. She delivered it, we did the swap, and it was for $1,285."

The insurance company paid the exact amount Sharon Kerwick said the hummels were worth.

Janice Bauer: "I think the persistence was a really good thing throughout the whole thing, but I could not have done it without the help of Patrick Fraser and Help Me Howard."

Patrick Fraser: "Glad we could help, but in some cases we can't. Fortunately other people can help. The hair salon, Sharon, the car wash owner could have said sued me. He stepped forward, nice of them all to do.

Blown away by your problem? Wanna wash your hands of it? Contact us. We will try to put the pieces back together for you.

With this Help Me Howard, I'm Patrick Fraser, 7News.

CONTACT HELP ME HOWARD:

E-mail: helpmehoward@wsvn.com (please include your contact phone number when e-mailing)

Reporter: Patrick Fraser at pfraser@wsvn.com

Miami-Dade: 305-953-WSVN

Broward: 954-761-WSVN

 

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